Good morning Linda, I hope you have been safe and well.

I’m promoted to contact you today, because when I skyped Mum yesterday she mentioned that people had been checking out her wardrobe and are interested in purchasing some of your clothes for their loved ones.  I immediately provided one of the activities staff with your link, so hopefully you will receive some orders from new customers.

To think that initially when I purchased some of your shirts for Mum a few years ago, the nurses were skeptical that they would be any better than off the rack shirts, and when I produced your pants last year they were even more skeptical, but I now know that if the nurses had their way, all residents with difficulties dressing would be wearing your clothing.

Hoping you get some new customers.

Maureen 

 

Linda,

I am a new customer. I would like to say thank you for your lovely products and excellent service.I hope to purchase more for my 98 year old Mum in future.

Judith Moloney

 

Hi Linda

I received the nighties today and they are so lovely & pretty. The material really is so soft & I know it will be so easy to put on my mum who is in a nursing home. I am so pleased I came across your website. The nighties arrived very quickly too. 

Thank you so much.

Jenny.

 

Hi Linda

 

Thank you for setting up such a valuable business and for conducting it with such kindness and efficiency.  I didn't expect to receive an invoice/receipt and record of the MasterCard transaction from you.  Now I know why you asked  for my email address. 

My parcel of 4 Petal Back singlets was delivered to my address very promptly this morning.  Thank you so much. JS

 

Exceptional service! 

All of my father's carers are so pleased to have the items.

It seems everyone in the facility knew of their imminent arrival and now are thrilled that they have been labeled and are being laundered already.

Your payment is on the way by direct credit.

Thank you again.

Customer service of this standard is sadly not something we can expect these days. 

L.S

Dear Manager/Director Petal Back Clothing:

Firstly I must thank you, the clothes that I have previously purchased from your company have been absolutely fabulous for mum.  She loves the colours in the dress and the tops look great on her.  Secondly, the nurses are really happy as well because the amount of pain is minimal now, so the dressing process is no longer a nightmare for mum or the nurses.

Thank you for making her life just a little bit easier at this time.
Sincerely,
HP

"The company I have used here in Queensland are a very small business run by two ladies who sew their own clothing. They do come into the nursing home and have a good range of fabrics for the residents to pick from and make to measure. However the fabric quality does not appear as strong with repeated washing in the commercial laundry now being used by Mums facility, the clothes soon look distressed. Also they have used velcro closures which again with repeated washing becomes stiff and actually digs into the skin causing blistering." J. F.

“Thankyou very much for the thought and care you have put into your designs. When an elderly lady looks forward to wearing your garments, you can be sure they earn full marks." F.H.

“I was very pleased to receive the dress, just the colours to suit my Mother.” P.P.

“Congratulations on having developed such a sensible approach to a difficult and painful problem.” J.W.

“Many thanks – the nighties were a big success; such prompt service too!” C.B.

“Mum’s nighties are lovely, we are thrilled with them.” C

“Thankyou for the nighties- they are perfect.” D.C.

“The clothes are terrific and the colours are lovely. Thankyou.” J.H.

“Thanks Linda for great stock and service.” WB

“Thankyou for the nightie, dress and petticoat you sent for Mum. She loved them!” M.B.

“The nursing home staff and carers are most enthusiastic about the suitability and ease of putting the singlets on my husband.” M.B

“The parcel arrived in time thanking you, so the tops could be washed and labelled. I'm always being told they are extremely soft and comfortable by my Dad, but also the girls say how easy to dress him now without hurting him like it was with the "normal" shirts.”

 

Thank you for everything

Regards Lyn

“They are excellent for anyone who is confined to bed or who has problems with arms and shoulders….and not having buttons at the back makes them feel as though there is nothing there .. not my words, my 96 year old Dad's.”

Regards LW

“Many thanks.Lovely nighties, beautiful colours”

J.N
 

"Thanks so much Linda - ever efficient.

The gowns are just great and the staff at my mother's nursing home are very pleased with them - congratulations on a great (and much needed) product."

Kind regards

Elaine                        

"Thank you so much for processing this order so quickly.

My father is 96 and is in his last illness in a residential home in Geelong. The staff there suggested your product to assist his comfort. I am a rehabilitation physician. It's good for me to know about your garments for some of my patients.

Thanks again Linda for an excellent service and very best wishes.

Kind regards

Michael"